At Bookstay.in, we are committed to providing exceptional service and support. This Cancellation and Refund Policy outlines the terms and conditions governing cancellations and refunds for our hotel booking payment gateway service and subscription plans.
Our service operates on a subscription basis, providing you with access to our hotel booking payment gateway. The following terms apply to all subscription plans:
To cancel your subscription, please log into your account and follow the cancellation instructions provided in the account settings. Alternatively, you can contact our customer support team at info[at]bookstay.in for assistance.
Our refund policy is designed to ensure customer satisfaction while also protecting the integrity of our services. The following terms apply:
Our platform facilitates hotel bookings and processes payments on behalf of hotels. The following terms apply to hotel booking payments:
Each hotel may have its own cancellation policy. Please review the hotel's cancellation policy before making a booking. Bookstay.in is not responsible for cancellations made by the hotel.
Refunds for hotel bookings are subject to the hotel's cancellation policy. If you are eligible for a refund, the hotel will process the refund through our payment gateway, and the funds will be returned to your original payment method.
Refunds will be processed within 10 business days from the date of approval. The time it takes for the refunded amount to appear in your account may vary depending on your bank or payment provider.
Bookstay.in reserves the right to modify this Cancellation and Refund Policy at any time. Any changes will be posted on this page, and the date of the latest update will be indicated at the top of the page.
Thank you for choosing Bookstay.in. We value your business and are dedicated to providing you with the best service possible.